Play Cards

Terms and Conditions

Last updated: November 19, 2024

  1. Play Card Types
    1. Island Social Play Card – When purchased allows gameplay on all games in Island Social. (Video arcade, Redemption, and Merchandisers)
    2. Bonus Play Card or Credits – These cards are earned through promotional offers, can only be played on video arcade games and redemption games. Cannot earn redemption points while playing using a bonus game card and/or credits.
    3. Time Play Card – Allows unlimited game access for a specific duration, starting on the first swipe. Limited to a maximum of three consecutive swipes per game. Does not accrue redemption points.
  2. You can purchase an Island Social Play Card with a cash or credit / debit card from The    Social Post or any Island Social Play Card Kiosk, on property.
  3. Island Social Game Cards can be recharged by at the Social Post and at any Island Social Game Card kiosk. To recharge an amount not available at an Island Social kiosk, please see an attendant at the Social Post.
  4. Your point balance will not be displayed at each game; it will only show your points that are earned when a game has ended. You may check your Island Social Play Card balance at an Island Social Kiosk, the Island Social Balance and Recycle Station and by an attendee at The Social Post.
  5. When the display window at the game reads “Insufficient Funds”, the game costs more credits than the remaining balance on your Island Social Play Card; however, you may have enough credits to play another game that requires fewer credits to play.  Therefore, you should check your Island Social Card balance and go to the Social Post or an Island Social Play Card Kiosk to check your remaining balance.  If you do not have enough credits on your Island Social Play Card to play any game, you can recharge your Island Social Play Card.

Points

  1. Redemption points are awarded to customers who participate in eligible Island Social redemption games.
  2. Redemption points cannot be earned while using a Bonus Play Card or credits and when using a Time Play Card.
  3. You may redeem Island Social points at the Social Post. When you select a Social Post redemption prize the number of points will be deducted from your Island Social Play Card point balance.
  4. Collectible cards and plastic chips are directly dispensed from certain Island Social redemption games. Plastic chips have a denomination value posted on the dispensing game. Collectable cards have a denomination posted on dispensing game and may have a collective value as part of a complete set of Collectable Cards.
  5. If you win Collectable Cards or Plastic Chips you can take them to The Social Post attendant or the Redeem Machine where they will be counted or scanned to determine the total number.

CONTACT US

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Island Social
1855 Greyhound Park Road
Dubuque, Iowa 52001

Email: info@islandsocial.com
Phone: (563) 582-5999